At Brino.com.ng, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
By using Brino.com.ng, you agree to the practices described in this policy.
1. Information We Collect
When you use our website, we may collect the following information:
Full name
Phone number
Email address
Delivery or pickup address
Payment confirmation details
Order history
Device and browser information (IP address, cookies, and usage data)
2. How We Use Your Information
Your information is collected and used to:
Process and confirm your orders
Communicate order updates and delivery details
Improve our services and website experience
Prevent fraud and unauthorized transactions
Respond to customer inquiries and complaints
We do not sell, rent, or trade your personal information to third parties.
3. Payment Information
Brino.com.ng does not store your debit/credit card details.
All payments are processed through secure third-party payment gateways.
We only receive confirmation of successful or failed transactions.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze traffic and usage behavior
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Protection and Security
We implement reasonable security measures to protect your personal information against:
Unauthorized access
Loss or misuse
Alteration or disclosure
While we strive to protect your data, no method of online transmission is 100% secure. Therefore, we cannot guarantee absolute security.
6. Sharing of Information
Your information may only be shared with:
Logistics partners for delivery or pickup purposes
Payment processors for transaction verification
Law enforcement or regulatory authorities when required by law
Such sharing is limited strictly to what is necessary.
7. Customer Responsibilities
Customers are responsible for:
Providing accurate and up-to-date personal information
Keeping login details confidential (where applicable)
Promptly notifying us of any suspected unauthorized activity
8. Data Retention
We retain customer information only for as long as necessary to:
Complete transactions
Meet legal and accounting requirements
Resolve disputes
Information that is no longer required will be securely deleted.
9. Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Requests can be made through our official contact channels.
10. Third-Party Links
Brino.com.ng may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
11. Updates to This Policy
Brino.com.ng reserves the right to update this Privacy Policy at any time without prior notice.
Changes will be effective immediately once posted on the website. Continued use