Welcome to Brino.com.ng. By accessing our website and purchasing from our online store, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General
Brino.com.ng is an online retail store that sells products directly to customers through our website. These Terms and Conditions govern all transactions, interactions, and purchases made on our platform.
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
2. Product Information
We make every effort to display accurate product descriptions, prices, and images.
However, slight variations in color, packaging, or appearance may occur due to photography, lighting, or supplier updates.
All products are subject to availability and may be withdrawn at any time without prior notice.
3. Pricing and Payment
All prices listed on Brino.com.ng are in Nigerian Naira (₦) unless otherwise stated.
Prices may change without prior notice.
Full payment must be made before order processing and confirmation.
Orders will only be processed after successful payment verification.
4. Order Confirmation
Once payment is confirmed, you will receive an order confirmation via email, SMS, or WhatsApp.
Brino.com.ng reserves the right to cancel or decline any order if payment cannot be verified or if the item becomes unavailable.
5. Delivery and Pickup
Delivery timelines provided are estimates and may vary due to logistics, location, weather, or other unforeseen circumstances.
Customers will be notified once their order is ready for pickup or has been dispatched.
Stockpile Policy (Important)
Stockpile duration is strictly 7 days.
Orders not picked up within 7 days after notification will no longer be our responsibility.
Brino.com.ng will not be liable for missing, misplacement, or total loss of any order not picked up within the stated timeline.
No refund or exchange will be granted for such orders.
6. Returns, Refunds & Exchanges
All sales are considered final unless otherwise stated.
We do not accept returns or exchanges for items already used, damaged by the customer, or delayed in pickup beyond the stockpile period.
Refunds are only applicable in cases where Brino.com.ng is unable to supply a paid-for item.
Approved refunds (if any) will be processed within a reasonable time through the original payment method.
7. Customer Responsibilities
Customers agree to:
Provide accurate personal and delivery information.
Ensure timely pickup of orders within the 7-day stockpile window.
Carefully inspect items upon delivery or pickup and report issues immediately